SwitchLok is proud to offer a 30 Day Money Back Guarantee return policy on all purchases. If you purchase a product and don't like it, you have 30 days from the date you received it to arrange a return. Customers wishing to exercise their 30 Day Money Back Guarantee need to contact us with their order number. Shipping costs are not refundable.
To be eligible for a return, your item/s must be unused, in the original packaging and in a resellable condition. To arrange a return please email firstname.lastname@example.org with your original order number and reason for the return. We will email you a RMA number and the address to where you should send the returned item/s. SwitchLok can not cover the cost of return shipping.
Once your item/s are received and inspected, we will send you an email to notify you that we have received your returned item/s. If the items are in an acceptable condition a credit will be applied to your original method of payment. The refund can take up to two weeks to appear on your statement.
Shipping costs are non-refundable. When returning an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item and cannot refund returned orders which we don't receive.